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Programmatic guide

Client onboarding for architecture firms

Gather project goals, site constraints, regulatory context, and stakeholder roles before architectural planning begins.

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Common onboarding gaps for architecture firms

  • Program requirements are incomplete at early design phases.
  • Regulatory and permitting constraints surface too late.
  • Client-side decision authority is unclear.

How Fentyr supports architecture firms

  • Run intake for site data, functional goals, and compliance boundaries.
  • Collect relevant plans, references, and documents in one portal.
  • Set communication and approval workflow from kickoff.

Why teams standardize onboarding

Improve project certainty by structuring architectural onboarding from day one.

Whether you are a solo operator or a growing studio, the same principle applies: the fastest projects are not the ones with the fewest emails—they are the ones where expectations were captured early. Create your Fentyr account and turn this outline into a live client flow you can reuse and refine.

FAQ

What should architecture firms include in client onboarding?
Cover goals and success metrics, timelines, file and access needs, approval chains, and legal or usage constraints. Fentyr helps you turn that into a repeatable portal-driven flow so clients complete steps in order.
How is Fentyr different from email and shared folders?
Fentyr gives clients one branded link with structured steps, uploads, and context—reducing back-and-forth and keeping everything searchable for your team.
Can I start with a template and customize per client?
Yes. Build flows that match how you work, then duplicate or tweak them for each engagement while keeping a consistent professional experience.

Explore related guides

Compare onboarding playbooks across adjacent industries to refine your own client intake process.

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